This Privacy Policy explains how Voltech Smart Home (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website at voltechsmarthome.com.
1. Who We Are
Voltech Smart Home is a certified KNX smart home installation and electrical services company based in Costa Adeje, Tenerife, Canary Islands, Spain. You can contact us at info@voltechsmarthome.com or by phone at +34 690 195 750.
2. What Data We Collect
When you use our contact form, we collect: your name, email address, phone number (optional), and the content of your message. We do not collect any other personal data automatically beyond standard server logs (IP address, browser type, pages visited) that are retained for security purposes for up to 30 days.
3. How We Use Your Data
We use your contact form data solely to respond to your enquiry. We do not use it for marketing without your explicit consent, and we never sell or share your personal data with third parties.
4. Legal Basis (GDPR)
We process your data on the basis of legitimate interest (responding to your enquiry) and, where applicable, your consent. You may withdraw consent at any time by contacting us at info@voltechsmarthome.com.
5. Third-Party Services
Our website uses Google Maps to display a map of our location. Google may collect data when you interact with the map. Please refer to Google’s Privacy Policy for details. We do not use Google Analytics or any advertising tracking pixels at this time.
6. Cookies
Our website uses only essential cookies required for the site to function (session cookies set by WordPress). We do not use tracking or marketing cookies. No cookie consent banner is required for essential-only cookies under GDPR.
7. Data Retention
Contact form submissions are retained for up to 12 months and then deleted, unless we are required to keep them longer for legal or contractual reasons.
8. Your Rights
Under GDPR, you have the right to: access your personal data, correct inaccurate data, request deletion, restrict processing, and data portability. To exercise any of these rights, email us at info@voltechsmarthome.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available at this URL. Last updated: June 2026.